Public Information and Safety

K9 policing case management software for Law Enforcement agencies worldwide

An innovative company started by an ex-police officer with expertise in running K9 (canine) units in the united states wants to build a K9 tracking and case management software. The company wants to make this software available for search and rescue teams of state, federal and local law enforcement agencies.

The founder decided to build a K9 case management system as a comprehensive solution with a profile for K9 dogs and their handlers, as well as many digital features including GPS tracking, weather information, record management and detailed activity reports.

The Vatsa Solution: Building Windows K9 application with profile and complete tracking

Vatsa and the client worked closely to define product scope, priorities and roadmap, followed by end-to-end product development and deployment of the software.
Vatsa and the client collaborated closely to build in end-to-end functionalities into the software including, creating K9 profiles, supervisory functions (approve reports, add notes and recommendations), user profile management that included access rights, activity and audit tracking, suspect information, detailed reporting, creating training records and many more.
After initial due diligence, Vatsa decided to build an application to best suit the nature of work. Data storage and synchronization prove to be initial hurdles in such scenarios. Additionally, data conversion from existing systems to a new and modern system is a big challenge. However, with strong product engineering and Microsoft expertise, Vatsa delivered the initial version of the product without any interruptions and hurdles. Vatsa further kept improving the product based on inputs from the client and added many new functionalities over time. In the product’s 5.0 version, Vatsa made the product even more intuitive and user friendly. The team developed some very attractive features such as easier navigation, fast and inclusive data entry, color theming, comprehensive record search, and a fully built-in GPS tracking and maps functionality to automatically create accurate, satellite-based positions and tracking.
Most recently, Vatsa built a visual pro software in the latest version that allows both internet-connected data storage as well as local data storage for offline use. Vatsa built the front-end of the software using .Net and used SQL server for users to connect to their records from anywhere, if they needed to. It further coupled with SQL compact database to achieve the hybrid online and offline functionality.

Results:

Vatsa brought its product development expertise and coupled it effectively with the passion of the client to help build cutting-edge application for K9 handlers. The software is being used by more than 2000 agencies worldwide, and delivers many benefits including:

1) Easy tracking and record keeping which can be used for training and court proceedings
2) Faster decision making with instant access to all records for the users and supervisors
3) Better management of large, geographically dispersed teams with ability to synchronize all records from multiple locations
4) The client could focus on continuous improvement of the product based on customer feedback leading to large and happy customer base while Vatsa helped build to the client’s vision

Technology and Tools:

.Net , C#, SQL 2008 R2, SQL Compact, RDLC, Telerik Controls

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Mirth Connect Healthcare

Mirth Connect implementation for EHR and EMR systems interoperability

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An innovative startup looking to positively disrupt the healthcare industry wants to solve surgical challenges by capturing all the relevant patient information to offer recommendation for preventive healthcare. To achieve this, orchestrating seamless communication between disparate systems from various vendors would be a critical requirement. Connecting the Electronic Health Records (EHR) in various formats from different vendors into their product has been an issue for the company in the past.

In many cases, medical systems and applications are built on proprietary systems to avoid the complex protocols that are needed to exchange information or share data. For example, they might not adhere to the HL7, which is one such set of standards, and might simplify or deviate from it. This results in creation of silos of data and many other interoperability problems. So,in order to realize their vision, the company’s leadership had to embrace this reality and create a strong integration solution that can handle and accept sensitive patient data from the EHR solutions to their application reliably and securely.

The Vatsa solution: Integration engine for healthcare platform and EHRs

Vatsa enabled interfacing of EHR and Electronic Medical Records (EMR) into their product to exchange information related to the patients. The Vatsa team used the popular Mirth Connect (also known as Nextgen Connect), an opensource cross-platform HL7 interface engine that enables bi-directional sending of HL7 messages between systems and applications over multiple transports. They used it to bring together disparate systems and exchange information with the company’s product. The team did multiple appropriate mappings of the fields, pre-processing and post-processing of information for the data to be used in the right manner. In the process, the team also handled multiple differences in field formats, ranges, values and more to ensure that the product was able to interpret the data accurately and achieve true interoperability.

Results:

Vatsa has strong expertise in the healthcare domain. Vatsa’s consultants are specialized in helping companies build healthcare products and platforms using various technologies, protocols and standards such as HIPAA, HL7, Mirth Connect, CCD and CCR. This vast domain expertise helped Vatsa Solutions provide great results to this highly innovative company:

1) Uninterrupted and reliable data transfer between disparate systems without needing help from the respective software vendors
2) HL7 compliance for the solution, which increased ease of the company’s go-to-market and customer adoption
3) Future-proof solution that can integrate with any third-party healthcare application without any disruption to the existing tooling and systems
4) Centralized security of critical pieces of communication that is fragmented across multitudes of emails and platforms

Technology and Tools:

HL7 Standards, Mirth Connect (Nextgen Connect)

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Calibration management Manufacturing

Transforming a legacy desktop-based management software into an end-to-end responsive web-based management system

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A leading manufacturer of IT and office automation equipmentfrom Oman has a range of electronic equipment for healthcare, consumers electronics, telecom, military, security and many more industries. The calibration labs of the company must calibratethese equipmentvery precisely as part of their product development and testing process. The labs use a desktop-based utility to manage the calibration. However, the utility needs significant manual intervention and is it tedious to use, often leading to errors and rework. Being a desktop-based utility, it is also difficult to deploy, configure, manage, upgrade and keep it consistent across all machines and deployments. The loss to business due to the inconsistencies, inefficiencies, rework and product returns due to errors is estimated to be a whopping 20-25%.
To mitigate this challenge, the management team wants to set an automated workflow to manage the calibration process for their calibration labs and build a better utility that is easy to deploy, manage and use,so they could improve their quality and efficiency metrics.

The Vatsa Solution: A responsive web-based calibration management software for improved process outcome

Vatsa designed and developed an internal web-based portal to standardize all workflows and calibrations for the company’s production team. The tool went beyond just recording the calibration values to helping with the entire calibration process. Vatsa achieved standardization in the workflowwith the following functionality:

1) Providing the ability for product teams to create calibration template that can be applied to a group of similar equipment along with their respective expected values, validations and ranges
2) Identifying and mapping the tools or testingdevices to be used for calibrations of an instrument
3) Prepopulating the readings into the calibration template and applyingthe template to each equipment
4) Providing the ability to enter the readings against each machine according to its template along with tracking of any changes in values
5) Defining the schedule and assignment of calibration to individuals and recording the actual calibration
6) Approval or rejection of calibrations and proposing recommendations via the system for the person doing the calibration
7) Evaluating the result of the calibration across all devices for reporting and dashboards to assist managers and leaders in the company

The standard templates created as part of the solution provided all the meta-data measurement type, the master standard, reference standard and standard operating procedure. Also, it defines the number of readings to be taken while calibrating an instrument and whether it is the master instrument that needs to be fixed or the DUC (Device Under Calibration).

Calibration Workflow

The new web-based system managed the following stages of the calibration process

Inward

(Also known as check-in). If the customer is not present in the system, an account is created on the fly.

Job

A Job is created and assigned to a technician and barcode stickers are printed.

Calibration

Calibration of the equipment is performed according to the calibration template and measurement standards of the equipment.

Certificate

A Calibration Certificate is generated as per the recorded readings and specifications.

Outward

(Also known as check-out). DO and invoice is generated for delivery.

Results:

For the calibration lab of the company, the success of their business model lies in their ability to reliably and accurately calibrate instruments manufactured by them as well as other companies.In this project,Vatsa Solutionsbrought extensive technological expertise and experience working with manufacturing companies to deliver many benefits for the company:

1) The company was able to reduce manual errorsand rework by over 80%
2) Time required for calibration reduced by 30% with the end-to-end management and approval process in the new system
3) Significant improvement inquality management and service to their customers
4) The improved time-to-market and quality resulted in revenue growth as well as huge improvements in customer mindshare
5) Instruments are calibrated far more regularly due to active scheduling management
6) Increased transparency for customers of the labs, who are now aware of the status of the calibration of their instruments
7) Easy access, traceability and retrieval of history of instruments and their calibration statuses at various points for better management and troubleshooting

Technology and Tools:

ASP. Net, MSSQL server, MVC

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Cloud Learning Platform Education

Award-winning Learning Platform Built on top of Microsoft Office 365

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A social enterprise headquartered in the UK is on a mission of enhancing teaching and learning experience with technology. As part of this mission,the company wants to build an intuitive learning and collaborative platform which can be accessed from anywhereanytime.The company wants to build key capabilities such as unlimited storage, multiple collaboration tools (blogs, wikis, etc.) and communication tools (email, calendar, email and voice conferencing) into their platform.

The Vatsa Solution: UI-Rich and Collaborative Learning Platform Over Simple SharePoint Interface

Vatsa worked closely with the company’s team to buildlearning collaboration platform that got recognition in various countries. The platform developed by Vatsa used existing learning content from SharePoint to completely transform the UI and create a full-featured Learning Management System. The user interface was built on MVC 4.5 and used AngularJS, NodeJS and other latest technologies to completely hide the SharePoint presentation layer and use it as the core database and repository. The platform is now available as a downloadable product from the Microsoft app store andhas received multiple accolades and awards.

Vatsa was a key partner with end-to-end planning, designing, implementation and platform maintenance responsibility.The company circumvented many challenges in utilizing the existing SharePoint APIs and framework beyond its structure and limitations to create a widely useful LMS for enterprises that use Microsoft technologies. The end customers could deploy an LMS for their students and teachers without having to migrate data or duplicate existing resources butinstead having a common repository in their IT infrastructure. The tool fully leveraged their Office 365 and SharePoint API and infrastructure to build a completely fresh and powerful use-case with:

1) Personalized and customized learning experience for students and teachers with adequate control and flexibility
2) Collaborative learning platform capabilities for students
3) Anywhere, anytime access to the platform
4) More power to teachers with quick and easy user provisioning, teaching and evaluation
5) Information on fingertips with notification capability for all stakeholders

Vatsa worked very closely with Microsoft on critical parts of the project that involved utilizing advanced capabilities and APIs of Office 365 and SharePoint andfinding and recommending feasible workarounds.

Platform Architecture

Results:

Vatsa brought end-to-end Microsoft stack expertise to the table which was the most important need of the project. Vatsa also worked as a key stakeholder with the company and with Microsoft to create a path-breaking product that yielded many benefits including:

1) Faster product launch and continuous enhancement of the product
2) Quick scaling to other regionsaround the globe with SaaS model poweredby cloud-native capability
3) The company founders and leadership team could bring their education domain expertise and improve product usability with continuous feedback from users
4) The company could achieve global recognition and awards due to strong support on the technology front from Vatsa

Technology and Tools:

ASP.Net, MVC 4.5 , C#, SQL 2014 R2, AngularJS, NodeJS, Grunt, Microsoft Azure Cloud Computing, O365, Advanced SharePoint capabilities and integration, HTML 5, CSS3, Bootstrap

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Healthcare Analytics

HL7 standards-based platform for simplified pre-operative care and better surgery outcomes

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A team of independent board-certified physicians wants to simplify preoperative screening without adversely affecting the quality and adherence to healthcare standards. As part of this work,the team wants to build a platform that will significantly improve surgical experience—from patient intake to readmission prevention and everything inbetween.They want to integrate this platform with EHRs, community health records, and clinical laboratories. Also, they want to build a recommendation engine which will analyze the patient’s information and offer suggestions to be followed before the surgery. The group also wants to make sure they are adhering to the compliances such as HIPAA, QCDR, QR and ensure data security and secure care delivery of the highest standards from Centers for Medicare & Medicaid Services (CMS).

The Vatsa Solution: Modern and feature-rich software suites for anesthesiologists and surgeons

Vatsa worked as a product development partner with the company to build their cutting-edge platform.Vatsa practiced agile methodology with biweekly sprint and helped releasing new features to the platform at fast pace.

These software suites integrate with all the leading EHRs (electronic health records) vendors, including Allscripts, Cerner, McKESSON, GE Healthcare, Meditech, Amkai solutions and more.Vatsa used Mirth Connect as a cross-platform HL7 interface engine to enable bi-directional exchange of HL7 messages between the supported EHRs and their software suite. Vatsa pre-integrated analytics engine powered by Power BIto deliver evidence-based preoperative recommendations. Multiple different parties, including hospitals, insurers and physicians could be given secure and role-based authorized access to use patient’s data to avoid repetitive interviews. Importantly, the system improved the time-to-treatmentand time-to-recovery due to better dissemination of information between all qualified stakeholders.

Vatsa also developed mobile applications for Android and iOS for patients to access and fill in their data quickly and comfortably. The applications also include biometric and OCR security to avoid misuse of data. Using their mobile application, patients can also share reports with their respective physicians for faster review, consultation and better post-op care.

Results:

The company brought its healthcare expertise while Vatsa providing end-to-end product development, maintenance and support. Vatsa’s high commitment and investment with bringing the right technology expertise has resulted in a 9-year-long strong relationship between the two companies. The technology partnership with Vatsa has brought a lot of benefits to the company and its customers such as:

1) Gaining a first mover advantage in the market and filling a critical gap due to faster time-to-market
2) Easy adoption and use of the platform at hospitals and care centers due to seamless integration with existing EHR and EMR solutions
3) A platform that achieves all compliances right from the day of first launch, which leads the company to keep focus on patients and their care instead of policies and compliances
4) Standards-based, seamless and secure messaging between systems with HL7 compliance resulting in quick and widespread adoption
5) Helping the company’s founders and leadership team to focus on their healthcare domain expertise to improve product usability with continuous feedback while Vatsa took care of the feasibility analysis and implementation
6) Improved staff efficiency and quality of care and reducing post-operative complications like heart attack and infections by using a strong recommendation engine
7) Improved collaboration between various members in the care-giving staff that led to improved time-to-treatment, better outcomes and reduced re-admissions

Technology and Tools:

Net , C#, SQL 2016, SSRS, Mirth Connect, HL7Standards, Entity F/W, Subsonic, Teleric Controls, MVC, Power BI

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Manufacturing Intranet Portal

Modernization of critical SharePoint based enterprise software platform for improved employee productivity and collaboration

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A large candy manufacturer from the United States relies on SharePoint for its employee collaboration initiatives. The purpose of this portal is to inform, train and educate employees. Being a business that creates high volume, creative products for children, the company relies heavily on new ideas and innovation fostered from within its employee and partner base to consistently bring new products to the market and stay a step ahead of competition. The SharePoint-based intranet portal was called New Product Initiative, or NPI. NPI allowed the employees to put up ideas for new products, which then went through various feasibility studies and approval cycles that involved other corporate teams including product, manufacturing, marketing and finance. While the company had a process for this communication, the adoption of the current portal by employees fell short of company’s expectations due to rigid legacy architecture and lack of streamlined process and automation. Lack of optimum integration points, performance issues and a subpar user experience caused inefficient usage and hurdles in collaboration between teams.

The Vatsa Solution: Improving performance and user experience of SharePoint based system

The company’s management wanted to modernize this business-critical application and approached Vatsa to perform a due diligence. The due diligence process surfaced key insights and bottlenecks related to the usability of the portal and workflows. It was decided that using the Microsoft environment was the most optimum because it utilized the existing infrastructure, had a great price-to-performance ratio and provided a robust roadmap with strong integrations for future enhancements. Vatsa used SharePoint designer and improved the overall portal experience by creating a new look and feel. As an important step and to address the key insights that had surfaced, Vatsa also redesigned the site navigation and user experience to introduce layers of activity that aligned with organizational goals and the innovation process, and created workflows for data collection and information validation that drove the product ideation process. These workflows provided review points and designated approval hierarchies as forms and other documents that traced an idea seamlessly from the beginning to its logical conclusion. Superior user experience, and seamless workflows with appropriate roles, alerts and reminders were the key highlights of the transformational improvements that Vatsa brought to the engagement.

Results:

The company has been in manufacturing business for nearly 100 years. With increasing pace of business and rising competition, introducing new product ideas continuously was identified as a critical differentiator for the company. Vatsa brought its full-stack expertise on Microsoft technologies to transform the existing portals and business processes with superior performance and user experience. This resulted in:

1) Vastly improved ideation process powered by automated workflows and seamless interworking of all SharePoint and NPI components
2) An order of magnitude improvement in employee adoption and usage of the new NPI system, with it becoming the primary source of communication for the entire innovation process
3) Adoption of NPI by the core product team for its own internal usage and innovation in addition to new ideas coming from employees at large, resulting in dramatically increased productivity of staff across the board
4) A robust system that is a durable competitive differentiator and core competency that is hard to replicate for others in the industry

Technology and Tools:

SharePoint Designer, SharePoint InfoPath Designer

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Healthcare

SharePoint based intranet portal for a global biopharmaceutical company

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A global biopharmaceutical company headquartered in the United States and serving patients and families affected by rare diseaseshas over 2500employees spread across the US, Europe and Middle East. They are developing and delivering life-changing therapies for patients. Being in a highly process-centric business, in order to support their globally distributed business, they have identified the need for a stronger intranet portal to solve their communication, workflow and process issues and make inter-organization communication seamless.They want an intuitive intranet portal that can unite all employees on one platform, and also support any future needs of business related to employees. The company has Microsoft technologies as their primary technology stack and wants a partner with expertise in all Microsoft technologies and their integrations.

The Vatsa Solution: Simplified business processes with a completely custom theme SharePoint portal

The company approached Vatsa to scope out and build their intranet portal roadmap. The team of Microsoft technology experts from Vatsa introduced SharePoint 2010 as the collaboration portal of choice along with integrations with other corporate tools and technologies. The company wanted to implement SharePoint in two phases to ensure the most optimum user experience and also drive user adoption organically with requisite feedback from their employees. Vatsa initially did the due diligence, designed and built the workflows that enabled the company to draft their policies, collaborate, discuss and get buy- ins from multiple stakeholders for a centralized platform. The company also started storing department-specific organizational data with corporate role-based access control for mid- level and senior management.

The company deployed the portal in a phased manner and introduced SharePoint first for their IT department. Over the next year, other departments started adopting SharePoint after they saw the benefits IT department was experiencing.

Results:

VatsaSolutions has extensive experience working on Microsoft technologies and SharePoint deployment. Vatsa worked as a consultant and implementation partner to the company for value-based adoption of collaboration solution in their various departments. Vatsa helped the company achieve various positive outcomes, including:

1) Improved usability due to the completely custom theme for SharePoint
2) Quick adoption by employees due to a better and seamless user experience
3) Improved collaboration as SharePoint became the primary tool of business operations for the organization
4) Significantly improved productivity of employees due to the reduced time of managing documents and workflows between teams
5) A much more efficient and easier compliance management as all legal contracts and client documents are stored safely, are quickly traceable as they moved from department to department with role-based access to the right constituents
6) The organization could streamline their processes by defining and operationally laying out workflows, which led to reduced internal conflicts and more clarity for all teams

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Technology and Tools

2007/2010, Visual Studio 2008, SharePoint

Mobility

Augmented Reality-based mobile application for real estate search

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One of New Zealand’s largest real-estate valuation and property services company offers professional valuation and property information services across residential, rural, government and commercial sector.The company also offers a service to citizens for searching for a house. The company’s management wanted to offer additional convenience to their customers by providing real-time property information on their mobile device. The management team decided to build a mobile application which can show interested partiesthe most updated information for a property of their choice using Augmented Reality (AR) by just opening up the camera from the app and pointing the phone in the direction of the locationor property of interest.The solution was envisioned to provide all the information related to a property such as current availability status (vacant or sold-out), asking price or estimated value of the property, status of amenities and more. The company wanted to roll out the mobile application on iOS quickly in order to capture the market and ride on the huge wave of demandfor such a service. As house-search is an importantline of business for the company, they wanted to offerthe best service with state-of-the-art user experienceover a free mobile app.

The Vatsa Solution: Mobile application with rich user experience for real-time property search

Vatsa worked closely with the company’s management to build mobile application that provided real-time visibility into properties and locations. Vatsa brought their vast experience in building intuitive mobile applications into the project. Beyond the mobile application with all the information and features, what made the house hunting exercise truly exciting was an innovation that Vatsa brought by the use of AR. Using the app, users can visit any location and use their camera from within the app and point the phone towards the property they are interested in. The AR engine behind performs real-time search for properties available on rent or sale around that vicinity andoffers a lot of information specific to that property and locality.The app overlays that information onto the live camera view for the user to evaluate and take informed decisions. In addition to property details, the application offers information on the demographics in every suburb, school zones, and sales metrics for that area.

Vatsa used the iOS map kit for integrating the Google mobile map service to provide map data. Vatsa also prepared the UI elements, screens, components and app concepts using iOS app kit. Lastly, Vatsa built in-app purchase functionality for more detailed information such as land value, building age, floor area, natural hazards and title details.

Results:

Vatsa brought a lot of value to the mobile application with their extensive expertise in advanced capabilities. The use of AR was a critical part of the overall solution, and Vatsa’s capability in this area resulted in a long-term relationship with the customer. The solution was delivered within a few weeks with many benefits that included:

1) The user could get a quick digital walkthrough of nearby properties, vastly reducing the time-to-decision in their otherwise busy lives
2) New exciting visual experience for buyers that served to delight and engage them, resulting in app’s huge virality and spread through word of mouth
3) The company could convert prospective buyers into customers at a much faster clip than before
4) With AR, the real-estate company was able to scale new heights in creating a highly convenient and innovative user experience

Learn how you can achieve similar results for your business. Contact us today.

Technology and Tools:

iOS map kit, iOS app kit, In-app purchase, Augmented Reality (AR), Google Maps, Geo-location