Legacy Modernization: The 7 Rs Strategy

Legacy modernization breathes new life into old applications. Threats to security, inefficiencies, and a lack of knowledge and skills are just a few of the issues that arise while maintaining legacy systems. Organizations need to upgrade their business applications and procedures to stay ahead of the competition and help their businesses grow. In fact, the global market for application modernization services is expected to grow at a CAGR of 16.8% to reach a valuation of USD 24.8 billion by 2025 due to the surge in the need for modern infrastructure to enhance business processes, as per a recent report.

Suggested read: Legacy modernization, why is it the right time to opt for?

Modernizing legacy systems helps organizations become more adaptable, effective, and future-ready. Legacy modernization entails a transition to new platforms, infrastructure, architecture, and technologies, and it is an essential aspect for enterprises looking to migrate to the cloud. Here are seven strategies for modernizing legacy systems that enterprises need to be aware of:


Retiring involves removing obsolete and unnecessary applications to increase efficiency and performance. Programs with unused features and old components can be removed at a lower cost. This process is cost-effective, rids the organization’s need to start fresh, and makes it easier to optimize its current applications with lower efforts.


Rehosting is a migration tactic that moves applications, software, and data to the cloud with minimum effort. It also ensures faster cloud migration – a crucial objective of many companies eyeing cloud migration. This strategy also termed “lift and shift,” involves redeploying apps to a virtual environment. As the application data is migrated without any changes, the application functions smoothly in the new environment. Rehosting is much faster and allows businesses to make future enhancements with minimal upfront expenses.


Re-platforming strategy is similar to rehosting and is often used with DBaaS, SaaS, and IaaS solutions. It refers to transferring old apps almost exactly as-is while changing some aspects to benefit from cloud capabilities. This makes it easy for organizations to maintain the fundamental structure of their applications, which saves the time needed to manage the database.


The re-architecting step enables organizations to fundamentally redesign how applications are designed and built with the help of cloud-native capabilities. Application re-architecting is driven by important business needs that demand scalability and improved efficiency. This strategy has a greater transformation cost, but it enables the optimal utilization of the cloud, resulting in cloud-native benefits and making the application future-proof.


This strategy comprises identifying and retaining apps that need a lot of work but are crucial to an organization’s operations. Only business-critical applications are retained and migrated due to latency requirements or regulatory difficulties.


The relocation approach assists organizations in moving their infrastructure to the cloud without the need for new hardware, adjustments to present workflows, or rewriting of apps. Without purchasing new hardware or altering the present procedures, this strategy entails utilizing the current system and shifting the infrastructure to the cloud. The relocation method is usually used when organizations relocate their infrastructure to the Cloud.


Repurchasing is the strategy by which an existing application is entirely replaced with a SaaS solution that provides the same or comparable functionalities. To replace their current on-premise systems, organizations usually acquire cloud-based software licenses. On-premise systems have certain SaaS substitutes, which offer a rapid, simple, or even automatic data migration option. This approach might not work for custom-built applications.

Suggested read: Preparing your organization for Legacy Modernization

All in all, legacy software modernization can be a complex and time-consuming procedure. Organizations can make a smooth transition to the cloud with the help of a good strategy and teaming up with an experienced and right service provider. Vatsa’s team of experts has helped many client organizations simplify their workflows, processes, and interfaces, enabling them to prosper with the latest technology. For a seamless and successful legacy software modernization, write to us today at [email protected].

The Importance of ServiceNow’s Enterprise Service Management in the Hybrid Era

The global pandemic has forced organizations worldwide to adopt a hybrid working model. Even when the workforce was working from the office, enterprise service delivery was a challenge for many organizations since it inevitably involved multiple functions of the organization. In the hybrid working model, this challenge has grown multifold.

When it comes to enterprise service delivery, efficiency, collaboration, and communication are critical factors; but all of this can be achieved with digital transformation initiatives and workflow automation. This is where ServiceNow’s Enterprise Service Management (ESM) is being aggressively adopted by several organizations since it has the ability to connect end-to-end process flows. In fact, ServiceNow has been named a Leader in the Forrester Wave™: Enterprise Service Management (ESM), Q4 2021. 

Organizations are reaping numerous benefits from ServiceNow’s ESM, including increased efficiency, the ability to connect functions, the ability to provide a unified view, and the provision for continuous service level improvement. The following are some of the most significant advantages of ServiceNow’s ESM for enterprises to create, streamline, and support all of their business processes:

Modernizing Service Delivery 

One of the most significant challenges in service delivery is the involvement of multiple functions across the organization. Modernizing service delivery enables organizations to deliver services in a way that unifies functions and eliminates silos. Using low-code tools, organizations are able to improve their systems and workflows continuously. Most importantly, this allows for more transparent service delivery. 

Integration Capabilities 

The ability to seamlessly integrate with third-party applications is a significant benefit of ServiceNow’s ESM. As an organization grows, the functionalities and features of ESM can be added quickly. It is a great way for organizations to get the maximum benefits out of their IT investments.

Suggested Read: Supercharge Your Operational Efficiency with ServiceNow

Enhancing Employee Satisfaction

When dealing with organizational support functions, the last thing employees want is to go from pillar to post in search of services within the organization. Today’s workforce expects personalized, well-informed, and seamless experiences. 

ServiceNow ESM provides employees with connected experiences and all necessary information at their fingertips. A positive employee experience translates into a satisfied, engaged, and loyal workforce. In the new hybrid world, modernizing employee experience ensures easy navigation across information sources and reliable support for a geographically dispersed workforce. 

Empowering Employees 

Faster application development and automation through the use of low code technologies enable employees to meet rising customer demands while increasing productivity. This also leads to them gaining visibility and control over day-to-day operations. Using low code makes it possible for organizations to continue to expand functionalities by leveraging business users for development. This eliminates the need for skilled developers, which are generally in short supply, and makes it possible to scale services quickly, significantly improving their reach. 

Here’s how we helped a Europe-based manufacturing company create a unified service portal using ServiceNow’s Employee Centre Pro module for an enhanced employee experience.

It is clear that the deployment of ServiceNow ESM is bringing transformational benefits to organizations including reduced costs, better transparency, improved employee service delivery, and a satisfied workforce. In these times when the pandemic and the Great Resignation wave are reigning over the world, it is crucial for organizations to remain competitive, offer a positive employee experience, and attract a talented workforce. 

To know more about how we can help you enhance your business outcomes with the help of the ServiceNow platform, reach out to our experts at [email protected].

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